Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, postal address and phone number (“Personal Information”).

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

We may utilize third-party vendors, including Google, to show you relevant ads on sites across the internet. Cookies may be utilized to serve ads based on your past visits to the CYBEAR site. If you would like to opt out of Google’s use of cookies you can do so by visiting Google’s Ad Settings. Alternatively, you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from CYBEAR, you may receive messages related to the following:

• Appointment reminders
• Follow-up messages
• Billing inquiries
• Security alerts or updates

Example: “Hello, this is a friendly reminder of your upcoming appointment with CYBEAR on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from CYBEAR at any time.”

Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week regarding your account or scheduled services.

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from CYBEAR in the following ways:

• By submitting an online form on our Contact Us page

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at [email protected].

Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
• Message frequency may vary.

Types of Personal Information Collected:

• Identifying Information:
  • Full name (as provided on the contact/newsletter form)
• Contact Information:
  • Email address (required for monthly newsletter and service follow-up)
  • Telephone number (only if you provide it for SMS consent or direct support calls)
• Communication & Profile Data:
  • Message content or inquiry details submitted via the contact form
  • Company or organization name (if provided)
• Technical & Usage Data:
  • Your IP address and browser type (for site security and analytics)

Utilization of This Information:

• Service Delivery & Account Management: Respond to your inquiry, schedule services, and manage newsletter distribution.
• Improving User Experience: Personalize communications, remember your preferences, and optimize site functionality.
• Security & Compliance: Protect against unauthorized access, comply with legal requirements, and maintain data integrity.
• Marketing & Engagement: Send newsletters, product updates, and invitations to events you have opted into.

Practices for Sharing This Information:

• With Service Providers & Subcontractors: We share only the data necessary for vendors to deliver email, SMS, hosting, and analytics services under strict confidentiality.
• With Affiliates & Partners: CYBEAR LLC and its wholly-owned subsidiaries may share data internally for unified customer support and billing.
• For Legal & Safety Reasons: Disclosure when required by law or to protect our rights, property, or the safety of others.
• In Connection with a Business Transaction: Transfer of data to a successor entity in the event of a merger, acquisition, or sale of assets, with prior notice.
• With Your Consent: Any additional sharing (e.g., co-marketing) occurs only with your explicit permission.

Security

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

CYBEAR has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Changes To This Privacy Policy

CYBEAR may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.